MacPac Jacket FAQ’s – Everything You Need To Know Before Buying a Macpac Jacket

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Jay Elliott

Chief Camping Officer

Macpac Jacket

How to clean a Macpac jacket?

Macpac jackets can be cleaned using dedicated cleaners like Nikwax Down Wash® for maximum care and protection for your down jacket. You can wash it in the washing machine or by hand. Make sure to follow the care label instructions carefully.

How to fold or roll up a Macpac jacket?

Down jackets can take up a lot of space if not folded or rolled up properly. The directions below will show you ways to fold your jacket so that it is not bulky as you store it or travel with it.

Folding Macpac jackets for storage:

  1. Lay the jacket flat.
  2. Fold the sleeves across in a parallel line.
  3. Fold the bottom of the jacket halfway, then to just before the hood, covering the sleeves.
  4. By now, you should have a rectangle shape, fold the sides towards the center.
  5. Stuff the folded part into the hood, making a compact ball for easy storage.

Folding Macpac jackets for luggage:

  1. Lay the jacket flat.
  2. Place a bend on the shoulders of the jacket and fold the arms along the outer edge of the jacket sides.
  3. Fold the arms over by themselves and make sure the folds meet towards the center.
  4. Fold the hood down the gap created by the shoulders.
  5. Fold the entire jacket vertically in half with the zipper as the centerline.
  6. Roll the jacket from top to bottom, starting at the hood. Make sure to roll tightly, so the jacket compresses.
  7. Secure the rolled jacket with a velcro strap, rubber band, etc, to keep it from rolling out in your luggage as you travel or stuff it into the storage bag that comes with the jacket.

How to repair a Macpac jacket?

Macpac jackets are designed for long wear, meaning they are durable.

However, if your jacket gets damaged, Macpac offers repairs for a reasonable fee. You can contact their Repairs team and get it looked at.

The Macpac repairs and warranty page also offers detailed information on circumstances where your jacket is eligible for warranty. However, you can still do repairs on the jacket yourself in these situations:

The zip slider doesn’t work anymore

When the zipper keeps splitting when you zip it up, check the zip slider.

  1. Use a pair of pliers to gently squeeze the slider opening where the teeth go through. 
  2. Apply minimal pressure and check periodically if the zipper slides up correctly.

The zipper has broken teeth

 There may be instances where the zipper teeth break while you’re on a trip. If this happens, check how damaged the zipper is.

If the slider can still close the zipper, minimize use until you can take it to be repaired. Another option is to close it as far as it can go then sew the area just before the zipper teeth are broken. This prevents further damage to the fabric.

There is a hole or tear in the jacket

Stitch the area with a patch larger than the hole or put duct tape over the area until you can take the jacket for repairs.

How to wash a Macpac jacket?

A Macpac jacket should ideally be hand-washed, or a gentle cycle in the machine wash with cold water and a mesh bag. It should never be dry cleaned. Do not use fabric softeners or bleach.

Before washing your jacket, please make sure that:

  1. All zippers and fasteners are closed.
  2. You are using a specialized non-detergent soap for washing.

After washing your jacket, line dries it in the shade away from sunlight.

What is the warmest Macpac jacket?

The Sundowner and Icefall jacket lines of the Macpac have the highest insulation rates. 

Check Out The Latest MacPac Range

Where to buy Macpac jackets?

Macpac jackets can be bought on their official website or online stores that are authorized to sell the brand, like

What temperature are Macpac jackets designed for?

Macpac jackets are designed for cold temperatures from mountaineering, camping to everyday use during cold weather.

Where is Macpac clothing made?

Macpac clothing is designed and tested in Christchurch, New Zealand’s South Island. The approved designs are then produced by the company’s manufacturing partners.

Who owns Macpac?

Australian-based retail group Super Retail bought Macpac in 2018. 

Are Macpac down jackets waterproof?

Macpac jackets have DWR (Durable Water Repellent) coating that enhances the jacket’s waterproof qualities.

Is Macpac a New Zealand brand?

Yes, Macpac is a New Zealand brand. It was acquired by Australia-based Super Retail in 2018, but the same management still runs the company.

Is Macpac better than Kathmandu?

Macpac jackets are designed with higher insulation, so if you are planning for a camping trip, a skiing trip, or a hiking trip during cold weather, Macpac is the way to go.

On the other hand, Kathmandu jackets are lighter and are well-suited for fall or spring weather.

Is Macpac owned by Kathmandu?

Macpac was previously bought by Kathmandus founder Jan Cameron and Australian company Champ Ventures, but since 2018, Super Retail has owned Macpac.

Is Macpac owned by Patagonia?

No, Macpac is not owned by Patagonia.

What does Macpac stand for?

Macpac is not an abbreviation and doesn’t stand for anything. It is the brand name used by the company ever since it was founded by Bruce McIntyre in 1973.

What is the difference between a puffer jacket and a down jacket?

The difference between puffer and down jackets is that down jackets use down from geese or ducks, which is great at insulating or trapping heat.

On the other hand, puffer jackets may make use of down, but most are filled with synthetic insulators that help trap heat.

How do I get the wrinkles out of my MacPac jacket?

To get wrinkles out of your Macpac jacket, you can hang it in your closet for a few days before wearing it, or you can toss it in the dryer with low heat and some tennis balls. This also helps to separate the clumps of down.

How long is the Macpac jacket warranty?

Macpac doesn’t put time limits on their warranty. They will cover all manufacturing faults or product defects for as long as their products are expected to last.

However, this warranty does not include modifications or alterations, or if the product is damaged because of improper use, maintenance, storage, negligence, or accident.

Check Out The Latest MacPac Range

Can you get Macpac jackets for kids?

Yes, there are Macpac jackets for kids, and you can get them at the Macpac website in the Kid’s section.

Are all Macpac jackets made with down?

No, not all Macpac jackets are made with down. The brand also uses a synthetic insulator called  PrimaLoft® – a microfiber and polyester blend that keeps you warm even when wet.